The office picked up the Gold Award for Lettings Agents in Nuneaton after mystery shoppers tested how well customers and landlords alike were treated.
Now the team – Lettings Manager Avril Wilson, Property Management Repairs and Inspection Office Linda Brannan and Lettings Administrator Lauren O’Donnell – is through to the next stage of the competition.
Regional and national winners will be announced early next year.
Paul Barnes, Head of Residential Lettings and a Director at Loveitts, said: “Congratulations to Avril, Linda, Lauren and everyone who contributed to our success.
“It is a fantastic achievement of which we are all very proud and it is very worthy recognition for their efforts and dedication to provide an excellent service.”
The team in the Church Street, Nuneaton, office will now be competing against other winners from local areas for the regional and, ultimately, national finals.